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1.
Nature ; 628(8008): 582-589, 2024 Apr.
Artículo en Inglés | MEDLINE | ID: mdl-38509370

RESUMEN

Growing concern surrounds the impact of social media platforms on public discourse1-4 and their influence on social dynamics5-9, especially in the context of toxicity10-12. Here, to better understand these phenomena, we use a comparative approach to isolate human behavioural patterns across multiple social media platforms. In particular, we analyse conversations in different online communities, focusing on identifying consistent patterns of toxic content. Drawing from an extensive dataset that spans eight platforms over 34 years-from Usenet to contemporary social media-our findings show consistent conversation patterns and user behaviour, irrespective of the platform, topic or time. Notably, although long conversations consistently exhibit higher toxicity, toxic language does not invariably discourage people from participating in a conversation, and toxicity does not necessarily escalate as discussions evolve. Our analysis suggests that debates and contrasting sentiments among users significantly contribute to more intense and hostile discussions. Moreover, the persistence of these patterns across three decades, despite changes in platforms and societal norms, underscores the pivotal role of human behaviour in shaping online discourse.


Asunto(s)
Disentimientos y Disputas , Lenguaje , Conducta Social , Medios de Comunicación Sociales , Humanos , Disentimientos y Disputas/historia , Lenguaje/historia , Conducta Social/historia , Medios de Comunicación Sociales/historia , Medios de Comunicación Sociales/estadística & datos numéricos , Factores de Tiempo , Normas Sociales/historia , Historia del Siglo XXI , Historia del Siglo XX
2.
Sci Rep ; 14(1): 2789, 2024 02 02.
Artículo en Inglés | MEDLINE | ID: mdl-38307909

RESUMEN

The role of social media in information dissemination and agenda-setting has significantly expanded in recent years. By offering real-time interactions, online platforms have become invaluable tools for studying societal responses to significant events as they unfold. However, online reactions to external developments are influenced by various factors, including the nature of the event and the online environment. This study examines the dynamics of public discourse on digital platforms to shed light on this issue. We analyzed over 12 million posts and news articles related to two significant events: the release of ChatGPT in 2022 and the global discussions about COVID-19 vaccines in 2021. Data was collected from multiple platforms, including Twitter, Facebook, Instagram, Reddit, YouTube, and GDELT. We employed topic modeling techniques to uncover the distinct thematic emphases on each platform, which reflect their specific features and target audiences. Additionally, sentiment analysis revealed various public perceptions regarding the topics studied. Lastly, we compared the evolution of engagement across platforms, unveiling unique patterns for the same topic. Notably, discussions about COVID-19 vaccines spread more rapidly due to the immediacy of the subject, while discussions about ChatGPT, despite its technological importance, propagated more gradually.


Asunto(s)
COVID-19 , Medios de Comunicación Sociales , Humanos , Vacunas contra la COVID-19 , COVID-19/epidemiología , COVID-19/prevención & control , Comunicación , Difusión de la Información
3.
Sci Rep ; 14(1): 1519, 2024 Jan 17.
Artículo en Inglés | MEDLINE | ID: mdl-38233568

RESUMEN

The web radically changed the dissemination of information and the global spread of news. In this study, we aim to reconstruct the connectivity patterns within nations shaping news propagation globally in 2022. We do this by analyzing a dataset of unprecedented size, containing 140 million news articles from 183 countries and related to 37,802 domains in the GDELT database. Unlike previous research, we focus on the sequential mention of events across various countries, thus incorporating a temporal dimension into the analysis of news dissemination networks. Our results show a significant imbalance in online news spreading. We identify news superspreaders forming a tightly interconnected rich club, exerting significant influence on the global news agenda. To further investigate the mechanisms underlying news dissemination and the shaping of global public opinion, we model countries' interactions using a gravity model, incorporating economic, geographical, and cultural factors. Consistent with previous studies, we find that countries' GDP is one of the main drivers to shape the worldwide news agenda.

4.
PNAS Nexus ; 2(10): pgad324, 2023 Oct.
Artículo en Inglés | MEDLINE | ID: mdl-37920549

RESUMEN

Online social media foster the creation of active communities around shared narratives. Such communities may turn into incubators for conspiracy theories-some spreading violent messages that could sharpen the debate and potentially harm society. To face these phenomena, most social media platforms implemented moderation policies, ranging from posting warning labels up to deplatforming, i.e. permanently banning users. Assessing the effectiveness of content moderation is crucial for balancing societal safety while preserving the right to free speech. In this article, we compare the shift in behavior of users affected by the ban of two large communities on Reddit, GreatAwakening and FatPeopleHate, which were dedicated to spreading the QAnon conspiracy and body-shaming individuals, respectively. Following the ban, both communities partially migrated to Voat, an unmoderated Reddit clone. We estimate how many users migrate, finding that users in the conspiracy community are much more likely to leave Reddit altogether and join Voat. Then, we quantify the behavioral shift within Reddit and across Reddit and Voat by matching common users. While in general the activity of users is lower on the new platform, GreatAwakening users who decided to completely leave Reddit maintain a similar level of activity on Voat. Toxicity strongly increases on Voat in both communities. Finally, conspiracy users migrating from Reddit tend to recreate their previous social network on Voat. Our findings suggest that banning conspiracy communities hosting violent content should be carefully designed, as these communities may be more resilient to deplatforming.

5.
PLoS One ; 18(6): e0286150, 2023.
Artículo en Inglés | MEDLINE | ID: mdl-37379268

RESUMEN

Social media platforms heavily changed how users consume and digest information and, thus, how the popularity of topics evolves. In this paper, we explore the interplay between the virality of controversial topics and how they may trigger heated discussions and eventually increase users' polarization. We perform a quantitative analysis on Facebook by collecting ∼57M posts from ∼2M pages and groups between 2018 and 2022, focusing on engaging topics involving scandals, tragedies, and social and political issues. Using logistic functions, we quantitatively assess the evolution of these topics finding similar patterns in their engagement dynamics. Finally, we show that initial burstiness may predict the rise of users' future adverse reactions regardless of the discussed topic.


Asunto(s)
Medios de Comunicación Sociales , Red Social , Humanos
6.
PLoS One ; 17(10): e0275534, 2022.
Artículo en Inglés | MEDLINE | ID: mdl-36227911

RESUMEN

The COVID-19 pandemic made explicit the issues of communicating science in an information ecosystem dominated by social media platforms. One of the fundamental communication challenges of our time is to provide the public with reliable content and contrast misinformation. This paper investigates how social media can become an effective channel to promote engagement and (re)build trust. To measure the social response to quality communication, we conducted an experimental study to test a set of science communication recommendations on Facebook and Twitter. The experiment involved communication practitioners and social media managers from select countries in Europe, applying and testing such recommendations for five months. Here we analyse their feedback in terms of adoption and show that some differences emerge across platforms, topics, and recommendation categories. To evaluate these recommendations' effect on users, we measure their response to quality content, finding that the median engagement is generally higher, especially on Twitter. The results indicate that quality communication strategies may elicit positive feedback on social media. A data-driven and co-designed approach in developing counter-strategies is thus promising in tackling misinformation.


Asunto(s)
COVID-19 , Medios de Comunicación Sociales , COVID-19/epidemiología , Comunicación , Ecosistema , Humanos , Pandemias
7.
Curr Opin Psychol ; 47: 101407, 2022 10.
Artículo en Inglés | MEDLINE | ID: mdl-35868169

RESUMEN

Conspiracy theories proliferate online. We provide an overview of information consumption patterns related to conspiracy content on four mainstream social media platforms (Facebook, Twitter, YouTube, and Reddit), with a focus on niche ones. Opinion polarisation and echo chambers appear as pivotal elements of communication around conspiracy theories. A relevant role may also be played by the content moderation policies enforced by each social media platform. Banning contents or users from a social media could lead to a level of user segregation that goes beyond echo chambers and reaches the entire social media space, up to the formation of 'echo platforms'. The insurgence of echo platforms is a new online phenomenon that needs to be investigated as it could foster many dangerous phenomena that we observe online, including the spreading of conspiracy theories.


Asunto(s)
Medios de Comunicación Sociales , Comunicación , Humanos
8.
PLoS One ; 17(5): e0267022, 2022.
Artículo en Inglés | MEDLINE | ID: mdl-35587480

RESUMEN

The COVID-19 pandemic has been characterized by a social media "infodemic": an overabundance of information whose authenticity may not always be guaranteed. With the potential to lead individuals to harmful decisions for the society, this infodemic represents a severe threat to information security, public health and democracy. In this paper, we assess the interplay between the infodemic and specific aspects of the pandemic, such as the number of cases, the strictness of containment measures, and the news media coverage. We perform a comparative study on three countries that employed different managements of the COVID-19 pandemic in 2020-namely Italy, the United Kingdom, and New Zealand. We first analyze the three countries from an epidemiological perspective to characterize the impact of the pandemic and the strictness of the restrictions adopted. Then, we collect a total of 6 million posts from Facebook to describe user news consumption behaviors with respect to the reliability of such posts. Finally, we quantify the relationship between the number of posts published in each of the three countries and the number of confirmed cases, the strictness of the restrictions adopted, and the online news media coverage about the pandemic. Our results show that posts referring to reliable sources are consistently predominant in the news circulation, and that users engage more with reliable posts rather than with posts referring to questionable sources. Furthermore, our modelling results suggest that factors related to the epidemiological and informational ecosystems can serve as proxies to assess the evolution of the infodemic.


Asunto(s)
COVID-19 , Medios de Comunicación Sociales , COVID-19/epidemiología , Ecosistema , Humanos , Infodemia , Nueva Zelanda/epidemiología , Pandemias/prevención & control , Reproducibilidad de los Resultados , SARS-CoV-2 , Reino Unido/epidemiología
9.
Cell ; 184(25): 6010-6014, 2021 12 09.
Artículo en Inglés | MEDLINE | ID: mdl-34890548

RESUMEN

The COVID-19 information epidemic, or "infodemic," demonstrates how unlimited access to information may confuse and influence behaviors during a health emergency. However, the study of infodemics is relatively new, and little is known about their relationship with epidemics management. Here, we discuss unresolved issues and propose research directions to enhance preparedness for future health crises.


Asunto(s)
COVID-19/psicología , Infodemia , Difusión de la Información/ética , COVID-19/epidemiología , Epidemias/psicología , Humanos , Difusión de la Información/métodos , Salud Pública , Investigación/tendencias , SARS-CoV-2
10.
Sci Rep ; 11(1): 22083, 2021 11 11.
Artículo en Inglés | MEDLINE | ID: mdl-34764344

RESUMEN

Online debates are often characterised by extreme polarisation and heated discussions among users. The presence of hate speech online is becoming increasingly problematic, making necessary the development of appropriate countermeasures. In this work, we perform hate speech detection on a corpus of more than one million comments on YouTube videos through a machine learning model, trained and fine-tuned on a large set of hand-annotated data. Our analysis shows that there is no evidence of the presence of "pure haters", meant as active users posting exclusively hateful comments. Moreover, coherently with the echo chamber hypothesis, we find that users skewed towards one of the two categories of video channels (questionable, reliable) are more prone to use inappropriate, violent, or hateful language within their opponents' community. Interestingly, users loyal to reliable sources use on average a more toxic language than their counterpart. Finally, we find that the overall toxicity of the discussion increases with its length, measured both in terms of the number of comments and time. Our results show that, coherently with Godwin's law, online debates tend to degenerate towards increasingly toxic exchanges of views.

11.
Sci Rep ; 11(1): 20022, 2021 10 08.
Artículo en Inglés | MEDLINE | ID: mdl-34625623

RESUMEN

On the Internet, information circulates fast and widely, and the form of content adapts to comply with users' cognitive abilities. Memes are an emerging aspect of the internet system of signification, and their visual schemes evolve by adapting to a heterogeneous context. A fundamental question is whether they present culturally and temporally transcendent characteristics in their organizing principles. In this work, we study the evolution of 2 million visual memes published on Reddit over ten years, from 2011 to 2020, in terms of their statistical complexity and entropy. A combination of a deep neural network and a clustering algorithm is used to group memes according to the underlying templates. The grouping of memes is the cornerstone to trace the growth curve of these objects. We observe an exponential growth of the number of new created templates with a doubling time of approximately 6 months, and find that long-lasting templates are associated with strong early adoption. Notably, the creation of new memes is accompanied with an increased visual complexity of memes content, in a continuous effort to represent social trends and attitudes, that parallels a trend observed also in painting art.


Asunto(s)
Difusión de la Información , Medios de Comunicación Sociales , Humanos , Lenguaje , Red Social
12.
Sci Rep ; 11(1): 13141, 2021 06 23.
Artículo en Inglés | MEDLINE | ID: mdl-34162933

RESUMEN

The COVID-19 pandemic is one of the defining events of our time. National Governments responded to the global crisis by implementing mobility restrictions to slow down the spread of the virus. To assess the impact of those policies on human mobility, we perform a massive comparative analysis on geolocalized data from 13 M Facebook users in France, Italy, and the UK. We find that lockdown generally affects national mobility efficiency and smallworldness-i.e., a substantial reduction of long-range connections in favor of local paths. The impact, however, differs among nations according to their mobility infrastructure. We find that mobility is more concentrated in France and UK and more distributed in Italy. In this paper we provide a framework to quantify the substantial impact of the mobility restrictions. We introduce a percolation model mimicking mobility network disruption and find that node persistence in the percolation process is significantly correlated with the economic and demographic characteristics of countries: areas showing higher resilience to mobility disruptions are those where Value Added per Capita and Population Density are high. Our methods and findings provide important insights to enhance preparedness for global critical events and to incorporate resilience as a relevant dimension to estimate the socio-economic consequences of mobility restriction policies.


Asunto(s)
COVID-19 , Viaje , COVID-19/economía , COVID-19/epidemiología , Francia/epidemiología , Humanos , Italia/epidemiología , Pandemias
14.
Proc Natl Acad Sci U S A ; 118(9)2021 03 02.
Artículo en Inglés | MEDLINE | ID: mdl-33622786

RESUMEN

Social media may limit the exposure to diverse perspectives and favor the formation of groups of like-minded users framing and reinforcing a shared narrative, that is, echo chambers. However, the interaction paradigms among users and feed algorithms greatly vary across social media platforms. This paper explores the key differences between the main social media platforms and how they are likely to influence information spreading and echo chambers' formation. We perform a comparative analysis of more than 100 million pieces of content concerning several controversial topics (e.g., gun control, vaccination, abortion) from Gab, Facebook, Reddit, and Twitter. We quantify echo chambers over social media by two main ingredients: 1) homophily in the interaction networks and 2) bias in the information diffusion toward like-minded peers. Our results show that the aggregation of users in homophilic clusters dominate online interactions on Facebook and Twitter. We conclude the paper by directly comparing news consumption on Facebook and Reddit, finding higher segregation on Facebook.


Asunto(s)
Difusión de la Información , Política , Medios de Comunicación Sociales/tendencias , Red Social , Aborto Legal/psicología , Sesgo , Comunicación , Violencia con Armas/psicología , Humanos , Narración , Patient Protection and Affordable Care Act/estadística & datos numéricos , Cambio Social , Vacunación/psicología
15.
Sci Rep ; 10(1): 16598, 2020 10 06.
Artículo en Inglés | MEDLINE | ID: mdl-33024152

RESUMEN

We address the diffusion of information about the COVID-19 with a massive data analysis on Twitter, Instagram, YouTube, Reddit and Gab. We analyze engagement and interest in the COVID-19 topic and provide a differential assessment on the evolution of the discourse on a global scale for each platform and their users. We fit information spreading with epidemic models characterizing the basic reproduction number [Formula: see text] for each social media platform. Moreover, we identify information spreading from questionable sources, finding different volumes of misinformation in each platform. However, information from both reliable and questionable sources do not present different spreading patterns. Finally, we provide platform-dependent numerical estimates of rumors' amplification.


Asunto(s)
Betacoronavirus , Infecciones por Coronavirus/epidemiología , Neumonía Viral/epidemiología , Medios de Comunicación Sociales , Número Básico de Reproducción , COVID-19 , Infecciones por Coronavirus/virología , Análisis de Datos , Humanos , Difusión de la Información , Modelos Lineales , Redes Neurales de la Computación , Pandemias , Neumonía Viral/virología , SARS-CoV-2 , Conducta Social
16.
Sci Rep ; 10(1): 13764, 2020 08 13.
Artículo en Inglés | MEDLINE | ID: mdl-32792591

RESUMEN

We develop a minimalist compartmental model to study the impact of mobility restrictions in Italy during the Covid-19 outbreak. We show that, while an early lockdown shifts the contagion in time, beyond a critical value of lockdown strength the epidemic tends to restart after lifting the restrictions. We characterize the relative importance of different lockdown lifting schemes by accounting for two fundamental sources of heterogeneity, i.e. geography and demography. First, we consider Italian Regions as separate administrative entities, in which social interactions between age classes occur. We show that, due to the sparsity of the inter-Regional mobility matrix, once started, the epidemic spreading tends to develop independently across areas, justifying the adoption of mobility restrictions targeted to individual Regions or clusters of Regions. Second, we show that social contacts between members of different age classes play a fundamental role and that interventions which target local behaviours and take into account the age structure of the population can provide a significant contribution to mitigate the epidemic spreading. Our model aims to provide a general framework, and it highlights the relevance of some key parameters on non-pharmaceutical interventions to contain the contagion.


Asunto(s)
Betacoronavirus , Infecciones por Coronavirus/epidemiología , Infecciones por Coronavirus/prevención & control , Relaciones Interpersonales , Pandemias/prevención & control , Neumonía Viral/epidemiología , Neumonía Viral/prevención & control , Cuarentena/métodos , Conducta Social , Adolescente , Adulto , Factores de Edad , Anciano , COVID-19 , Niño , Preescolar , Infecciones por Coronavirus/transmisión , Infecciones por Coronavirus/virología , Humanos , Lactante , Recién Nacido , Italia/epidemiología , Persona de Mediana Edad , Modelos Estadísticos , Neumonía Viral/transmisión , Neumonía Viral/virología , SARS-CoV-2 , Factores de Tiempo , Viaje , Adulto Joven
17.
Proc Natl Acad Sci U S A ; 117(27): 15530-15535, 2020 07 07.
Artículo en Inglés | MEDLINE | ID: mdl-32554604

RESUMEN

In response to the coronavirus disease 2019 (COVID-19) pandemic, several national governments have applied lockdown restrictions to reduce the infection rate. Here we perform a massive analysis on near-real-time Italian mobility data provided by Facebook to investigate how lockdown strategies affect economic conditions of individuals and local governments. We model the change in mobility as an exogenous shock similar to a natural disaster. We identify two ways through which mobility restrictions affect Italian citizens. First, we find that the impact of lockdown is stronger in municipalities with higher fiscal capacity. Second, we find evidence of a segregation effect, since mobility contraction is stronger in municipalities in which inequality is higher and for those where individuals have lower income per capita. Our results highlight both the social costs of lockdown and a challenge of unprecedented intensity: On the one hand, the crisis is inducing a sharp reduction of fiscal revenues for both national and local governments; on the other hand, a significant fiscal effort is needed to sustain the most fragile individuals and to mitigate the increase in poverty and inequality induced by the lockdown.


Asunto(s)
Infecciones por Coronavirus/economía , Pandemias/economía , Neumonía Viral/economía , Cuarentena/economía , Viaje/economía , COVID-19 , Humanos , Italia , Cuarentena/estadística & datos numéricos , Factores Socioeconómicos , Viaje/estadística & datos numéricos
18.
PLoS One ; 15(6): e0234689, 2020.
Artículo en Inglés | MEDLINE | ID: mdl-32555659

RESUMEN

The advent of social media changed the way we consume content, favoring a disintermediated access to, and production of information. This scenario has been matter of critical discussion about its impact on society, magnified in the case of the Arab Springs or heavily criticized during Brexit and the 2016 U.S. elections. In this work we explore information consumption on Twitter during the 2019 European Parliament electoral campaign by analyzing the interaction patterns of official news outlets, disinformation outlets, politicians, people from the showbiz and many others. We extensively explore interactions among different classes of accounts in the months preceding the elections, held between 23rd and 26th of May, 2019. We collected almost 400,000 tweets posted by 863 accounts having different roles in the public society. Through a thorough quantitative analysis we investigate the information flow among them, also exploiting geolocalized information. Accounts show the tendency to confine their interaction within the same class and the debate rarely crosses national borders. Moreover, we do not find evidence of an organized network of accounts aimed at spreading disinformation. Instead, disinformation outlets are largely ignored by the other actors and hence play a peripheral role in online political discussions.


Asunto(s)
Comunicación , Política , Medios de Comunicación Sociales , Unión Europea , Humanos , Difusión de la Información
19.
PLoS One ; 15(3): e0229129, 2020.
Artículo en Inglés | MEDLINE | ID: mdl-32168347

RESUMEN

The social brain hypothesis approximates the total number of social relationships we are able to maintain at 150. Similar cognitive constraints emerge in several aspects of our daily life, from our mobility to the way we communicate, and might even affect the way we consume information online. Indeed, despite the unprecedented amount of information we can access online, our attention span still remains limited. Furthermore, recent studies have shown that online users are more likely to ignore dissenting information, choosing instead to interact with information adhering to their own point of view. In this paper, we quantitatively analyse users' attention economy in news consumption on social media by analysing 14 million users interacting with 583 news outlets (pages) on Facebook over a time span of six years. In particular, we explore how users distribute their activity across news pages and topics. On the one hand, we find that, independently of their activity, users show a tendency to follow a very limited number of pages. On the other hand, users tend to interact with almost all the topics presented by their favoured pages. Finally, we introduce a taxonomy accounting for users' behaviour to distinguish between patterns of selective exposure and interest. Our findings suggest that segregation of users in echo chambers might be an emerging effect of users' activity on social media and that selective exposure-i.e. the tendency of users to consume information adhering to their preferred narratives-could be a major driver in their consumption patterns.


Asunto(s)
Difusión de la Información , Influencia de los Compañeros , Medios de Comunicación Sociales , Red Social , Atención , Comunicación , Decepción , Escolaridad , Humanos , Modelos Estadísticos , Narración , Exposición Profesional
20.
Sci Rep ; 9(1): 20118, 2019 12 27.
Artículo en Inglés | MEDLINE | ID: mdl-31882591

RESUMEN

Despite their entertainment oriented purpose, social media changed the way users access information, debate, and form their opinions. Recent studies, indeed, showed that users online tend to promote their favored narratives and thus to form polarized groups around a common system of beliefs. Confirmation bias helps to account for users' decisions about whether to spread content, thus creating informational cascades within identifiable communities. At the same time, aggregation of favored information within those communities reinforces selective exposure and group polarization. Along this path, through a thorough quantitative analysis we approach connectivity patterns of 1.2 M Facebook users engaged with two very conflicting narratives: scientific and conspiracy news. Analyzing such data, we quantitatively investigate the effect of two mechanisms (namely challenge avoidance and reinforcement seeking) behind confirmation bias, one of the major drivers of human behavior in social media. We find that challenge avoidance mechanism triggers the emergence of two distinct and polarized groups of users (i.e., echo chambers) who also tend to be surrounded by friends having similar systems of beliefs. Through a network based approach, we show how the reinforcement seeking mechanism limits the influence of neighbors and primarily drives the selection and diffusion of contents even among like-minded users, thus fostering the formation of highly polarized sub-clusters within the same echo chamber. Finally, we show that polarized users reinforce their preexisting beliefs by leveraging the activity of their like-minded neighbors, and this trend grows with the user engagement suggesting how peer influence acts as a support for reinforcement seeking.

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